Terms of service
OVERVIEW
Welcome to Shoes Galaxy! The terms "we", "us" and "our" refer to Shoes Galaxy. Shoes Galaxy operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Shoes Galaxy is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or accessing the Services under the supervision of a parent or guardian.
To use the Services, you may be required to provide accurate personal information such as your name, email, billing and shipping address, and payment details. You agree that all information provided is correct and up to date.
You are responsible for maintaining the confidentiality of your account and for all activities under your account.
SECTION 2 - OUR PRODUCTS
We sell footwear including sneakers, boots, loafers, running shoes, and hiking shoes.
We strive to display product details accurately. However:
- Colors and appearance may vary due to screen settings
- We do not guarantee exact match with images
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 - ORDERS
When you place an order, it is an offer to purchase.
We reserve the right to:
- Accept or reject any order
- Cancel orders due to stock, pricing errors, or verification failure
Orders are confirmed only after successful payment or COD verification.
⚠️ Orders cannot be cancelled once shipped.
Returns and exchanges are governed by our Return & Refund Policy.
SECTION 4 - PRICES AND BILLING
- All prices are listed in INR (₹)
- Prices may change without notice
- Shipping charges may apply (free above ₹500)
You agree to provide accurate payment information.
We accept:
- UPI
- Cards
- Net Banking
- Cash on Delivery (COD with verification)
SECTION 5 - SHIPPING AND DELIVERY
- Processing time: 12 hours to 1 day
- Delivery time: 3–4 days (approx.)
We are not responsible for delays caused by courier partners.
Once the order is handed over to the courier, risk is transferred to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website (logos, images, text, design) is owned by Shoes Galaxy.
You may not:
- Copy
- Reproduce
- Sell or reuse content
without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide third-party tools "as is" without warranties. Use them at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites linked on our store.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shoes Galaxy is powered by Shopify. However, all purchases are made directly with Shoes Galaxy.
Shopify is not responsible for any issues related to your purchase.
SECTION 10 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors in pricing, product details, or availability at any time.
SECTION 13 - PROHIBITED USES
You may not use the website for:
- Illegal activities
- Fraud or abuse
- Spamming or hacking
- Violating intellectual property
We may suspend accounts violating these rules.
SECTION 14 - AGENTS
Use of automated tools or bots is strictly controlled. Unauthorized use may result in termination.
SECTION 15 - TERMINATION
We may terminate access at any time if Terms are violated.
SECTION 16 - DISCLAIMER OF WARRANTIES
All products and services are provided "as is" without warranties of any kind.
SECTION 17 - LIMITATION OF LIABILITY
We are not liable for:
- Indirect or incidental damages
- Losses due to delays or product issues
SECTION 18 - INDEMNIFICATION
You agree to indemnify Shoes Galaxy against claims arising from misuse of Services.
SECTION 19 - SEVERABILITY
If any provision is invalid, the rest remain enforceable.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Shoes Galaxy.
SECTION 21 - ASSIGNMENT
We may assign rights without notice. You may not assign without permission.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by the laws of India.
Jurisdiction: Prayagraj, Uttar Pradesh
SECTION 23 - HEADINGS
Headings are for convenience only.
SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance.
SECTION 25 - CONTACT INFORMATION
For any questions regarding these Terms, contact us:
Shoes Galaxy
📧 Email: shoesgalaxy888@gmail.com
📞 Phone: +91-8887207545
📍 Business Address:
Transport Nagar, Dhoomanganj
Prayagraj, Uttar Pradesh
House No. 377, India
✅ This Terms of Service is:
- Fully aligned with Shopify structure
- Legally safer for India-based store
- Matches your real business practices
- Includes your business address properly